Legal

This website is owned and operated by R.O'Donnell, trading as Impulse Buy.  Technical questions can be addressed to webmaster@nilpam.uk.  Sales or product queries to pam@nilpam.uk  Our telephone number is 0333 340 4321 (UK) or +44 333 340 4321 (from outside the UK)  Standard landline call rates apply.

All stock is brand new unless otherwise indicated.  Packaging may be branded with other retailer names but this does not affect the quality of the goods inside.  Packaging may not be pristine in some cases, but in those cases goods will have been checked and will be in original condition.

Quantities of many items are limited, and whilst we make every effort to ensure that the website reflects physical stock, errors can happen.  Should an item turn out to be unavailable after you have placed your order, we reserve the right to substitute a substantially similar item, cancel and refund that item, or cancel and refund your entire order.  We will however endeavour to contact you first.

In the case of pricing errors, should you be overcharged, we will refund you the difference as soon as we are aware of the issue.  If an item has been under-priced, we may cancel the order for that item, or request an additional payment, at our discretion.  Should an additional payment be requested, and be declined, we will cancel your order for that item.  Orders are not considered final until dispatched.

Should an item arrive damaged, please contact us immediately for instructions. If requested to sign for a package that is damaged, please either reject the delivery or write "received damaged" alongside you signature.  Items signed for without noting damage cannot be considered for refund on the basis of transit damage. 

Nothing in this notice will affect your statutory rights.

Credits

Concept and production:

This Online store was created using Prestashop Shopping Cart Software,check out PrestaShop's ecommerce blog for news and advices about selling online and running your ecommerce website.